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Privacy Policy
Last modified: 05/20/2024
Introduction
Gro Lawn ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.
Our company is not going to share customer information and any collected customer information.
This policy describes the types of information we may collect from you or that you may provide when you visit the website Gro Lawn (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
- On this Website.
- In email text, and other electronic messages between you and this Website
It does not apply to information collected by:
- us offline or through any other means, including on any other website operated by Company or any third party
- any third party (including our affiliates and subsidiaries, if applicable), including through any application or content (including advertising) that may link to or be accessible from or on the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information:
- by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline ("personal information")
- about your internet connection, the equipment you use to access our Website and usage details.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies or other tracking technologies
Information You Provide to Us
The information we collect on or through our Website may include:
- Information that you provide by filling in forms on our Website. This includes information provided at the time of contacting us regarding services, requesting future services, etc. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes.
- Details of transactions you carry out through our Website and of the fulfillment of your orders, if applicable. You may be required to provide financial information before placing an order through our Website.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website, including traffic data, location data, session activity, and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
- Store information about your preferences, allowing us to customize our Website according to your individual interests.
- Speed up your searches
- Recognize you when you return to your Website
The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
- Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
- Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the Website may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies (alone or in conjunction with web beacons or other tracking technologies) to collect information about you when you use our website.
The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. (For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.)
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To provide you with notices about your services, including expiration and renewal notices.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Website or any products or services we offer or provide though it.
- To allow you to participate in interactive features on our Website when applicable
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
- We may also use your information to contact you about services that may be of interest to you.
- We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Disclosure of Your Information
We may disclose aggregated information about our users and information that does not identify any individual without restriction.
We may disclose personal information that we collect, or you provide, as described in this privacy policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business (and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them).
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Gro Lawn's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Gro Lawn about our Website users is among the assets transferred.
- To third parties to market their products or services to you if you have consented to these disclosures. For more information, see Choices About How We Use and Disclose Your Information.
- To fulfill the purpose for which you provide it. For example, if you give us an email address to use the "email a friend" feature of our Website, we will transmit the contents of that email and your email address to the recipients.
- For any other purpose disclosed by us when you provide the information.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Gro Lawn, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
- Disclosure of Your Information for Third-Party Advertising. In the case of using third party advertising, in order not to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email stating your request to
This email address is being protected from spambots. You need JavaScript enabled to view it. ,This email address is being protected from spambots. You need JavaScript enabled to view it.
. - Promotional Offers from the Company. If you do not wish to have your email address/contact information used by the Company to promote our services, you can opt-out by sending us a return email asking to be omitted from future email distributions or using the “unsubscribe” option via email marketing platforms when applicable. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. Pages utilizing this technology will have URLs starting with HTTPS instead of HTTP.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Children Under the Age of 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page.The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
| 817-886-4913 |
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- By Riptide Bins Administrator
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TERMS OF SERVICE
This Agreement, discloses terms of service with RIPTIDE BINS LLC, as the customer and authorized user of such services, provided by RIPTIDE BINS LLC. This Agreement, together with any operating rules, policies, price schedules, or other supplemental documents expressly incorporated herein by reference and published from time to time by RIPTIDE BINS LLC , constitutes the entire agreement between RIPTIDE BINS LLC and you regarding the Bin Cleaning Service. By using the service, you confirm your acceptance of and agree to be bound by this Service/Responsibility Agreement.
I. Service
RIPTIDE BINS LLC provides a mobile trash bin cleaning service for both residential & commercial receptacle bins on trash pick up days.
II. Customer Responsibilities
For RIPTIDE BINS LLC to provide its services, the Customer is to abide by the following conditions, or service may be suspended
a)Customers will enroll in one of our service options. A cancellation fee will apply to cancel service early, reverting to our monthly billing and how many times the service was used if not for the full year contracted.
b)Trash bins must be readily available for service. Bins are to be located curbside on your schedule trash pick up day. Bins will be remained at the end of driveway after they have been cleaned with a RIPTIDE BINS LLC tag on them, confirming completion of service.
c)If the Customer will not be available for a scheduled cleaning it is his/her responsibility to contact RIPTIDE BINS LLC and notify them of the absence by 9:00 PM the night before service.
d)All trash in bins MUST be cleared from the bin(s)
e)All bin(s) must be free of un-bagged animal waste and fecal material.
f)All trash bin(s) must be free of chemicals, paint, glue or other adhesive, or hazardous waste of any kind.
g)building materials, e.g., plaster, stucco, or concrete. All trash bin(s) must be free of
h)All trash bin(s) must be free of waste products, such as leaves, branches, etc., must be bagged and tied.
i)RIPTIDE BINS LLC is a bin sanitation company, not a bin detailing service. Paint, oil, grease, etc. – Our company is NOT able to remove these items from your bin(s) appearance.
j)If RIPTIDE BINS LLC arrives to perform service(s) and the above conditions are not met, the service will not be completed. The Customer IS still responsible for payment. Should the truck and crew arrive at a location without being notified that the bins are not ready, there will be a service fee for the stop. This service fee covers the cost of fuel, labor, and truck maintenance.
k)A reschedule of services will not be permitted. The customer may request another cleaning, but this will be billed as a ‘special cleaning’ visit.
III. RIPTIDE BINS LLC Responsibilities
If RIPTIDE BINs LLC fails to provide its service(s) on the scheduled day of service, RIPTIDE BINS LLC will compensate the Customer by arranging for the service to be performed on the next possible neighborhood visit. If a reschedule is not practical or possible the Customer will receive a credit for the missed service. In the case of inclement weather that prohibits RIPTIDE BINS LLC from operating, a notice will be sent to the customer and a reschedule date will be made.
IV. Modifications to Customer Agreement
RIPTIDE BINS LLC may amend this Agreement at any time by (a) posting a revised Customer Agreement at riptidebins.com, and/or (b) mailing or sending information regarding the amendment to the email address you provided to RIPTIDE BINS LLC Service Agreement. We will welcome all inquiries, questions, and comments regarding any changes made to the agreement from our clients. Our goal is to always serve our customers to the best of our ability.
V. Modifications to Service
RIPTIDE BINS LLC reserves the right to modify our delivery of service for our customers and the overall success of the service program.
VI. Charges
The Customer agrees to pay all charges for the utilization of the service(s) for the selected service option. All charges will be exclusive of taxes and Wastewater Environmental Fees. RIPTIDE BINS LLC reserves the right to change prices or institute new charges for access to or use of the service upon renewal or restart. Any changes in pricing will be communicated to the Customer by mail or email. It is the Customer’s option to continue the service or to discontinue the service at that time.
a)Payments are automatic. Payment to RIPTIDE BINS LLC is automatically charged to the Customer’s debit card, credit card or checking account. Should the payment not be received as scheduled, the Customer agrees to pay all amounts due upon request to prevent discontinued services.
b)A $15 late fee will apply if payment is later than 7 days past due. Our sole source of income is through our service fees, and we cannot operate without them. Also, a credit hold will be placed on your account until your billing is current. As a small family-owned small business, we cannot afford to continue to provide service if past due service bills are not paid.
c)After 14 days of past due non-payment, an account will be deemed as delinquent. Delinquent accounts will be suspended, and no further cleanings routed until the account has been brought back into good standing.
d)A service fee of ($20 per stop) will be imposed if the bins are not ready for service, and we are not notified in advance..
e)Referrals: Should a subscription customer offer us a referral to a new customer (customer defined as not having service from RIPTIDE BINS LLC before) who registers for a subscription service (one-time services do not apply), RIPTIDE BINS LLC will provide one (1) free cleaning service(2 Bins) to the regular customer as a gesture of appreciation.
VII. Default Payments
RIPTIDE BINS LLC reserves the right to suspend or terminate Customer’s service without notice upon rejection of any credit or debit card charges or if the Customer’s card issuer (or its agent or affiliate) seeks return of payments previously made to RIPTIDE BINS LLC when RIPTIDE BINS LLC believes Customer is liable for the charges. Such rights are in addition to and not in lieu of any other legal rights or remedies available to RIPTIDE BINS LLC Termination of service is the very last step of non-payment and will try to be avoided if possible.
VIII. Continuity of Service
The credit or debit card used to establish Customer’s account will be automatically processed, in accordance with Customer’s payment choice, the month prior to Customer’s last paid service. RIPTIDE BINS LLC will notify the Customer of any rate changes. Customer must notify RIPTIDE BINS LLC before any changes to the Customer’s credit or debit card or if the Customer decides not to continue with the service.
IX. Cancellation of Service
Once a customer has received and paid one year using a subscription service, a service plan may be canceled with 30 day notice with no further obligation.
X. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of North Carolina. Customer irrevocably submits to the exclusive jurisdiction of the courts in each state or location.
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An Environmentally Approved Residential Curbside Trash Bin Cleaning Service
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